eRecruiter Product & Technical Support is committed to providing dependable and timely resolution of all clients' technical inquires regarding the use of the eRecruiter suite of applications. eRecruiter Product & Technical Support is available to clients via the telephone, over the Web, or via electronic mail.
Every customer inquiry is tracked from the time contact is initiated until a resolution is reached. Based on the priority of a case, eRecruiter Product & Technical Support escalates customer issues through our organization to ensure mission critical problems receive a quick resolution.
In addition to promptly responding to client-initiated calls, eRecruiter Product & Technical Support proactively reports vital information about the availability of new product releases and current release patches to our installed customer base.
To learn more about our support services please contact us via e-mail at support@erecruiter.com |
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